The Company has certified its compliance with the EU – U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. The Company is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov.
The Company is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. The Company complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Company is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, The Company may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
In order to use The Service, we need you to provide us with information such as your company’s name, your name and email address. If you’d like to use a paid version of The Service, The Company will need your credit card number and billing information as well. The company also collects application usage statistics.
The Company collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes. We collect information for our clients, if you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly.
The Company may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this policy regarding notice and choice and the service agreements with our clients.
We acknowledge that you have the right to access your personal information. The Company has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Company’s client (the data controller). If the client requests Company to remove the data, we will respond to their request within 30 business days.
When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”). We collect your location based information for the purpose of notifying you about nearby leads, prospects, and customers. We will only share this information with our mapping provider for the sole purpose of providing you this service. You may opt-out of location based services at any time by editing the setting at the device level or by contacting us.
We may also occasionally send you push notifications through our mobile application to send you updates, and other service related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.
However, if requested by law, The Company holds its right to share your information with the authorities; as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; to any other third party with your prior consent to do so.
The Company will transfer information, and will notify you about it, in any case that it will be acquired or merged with another company. You will be notified via email and/or a prominent notice on our site of any choices you may have regarding your personal information.
Please be informed that The Company uses third party vendors and hosting partners to provide the necessary hardware, software, emailing, networking, storage, and related technology required to run The Service. These companies are authorized to use your personal information only as necessary to provide these services to us.
The Company will use the email provided in the registration process in order to send a welcome email, billing and invoice information and news and updates. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us.
We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
If you choose to use our invite team mates to our Service, we will ask you for that team mate’s email address. We will automatically send a one-time email inviting that team mate to use the Service. Company stores this information to validate authorized users. Invited team mates may contact us at to request that we remove this information from our database.
Technologies such as: cookies or similar technologies are also used by The Company and our advertising partners and service providers. These technologies are used in analyzing trends, administering the site, tracking user’s movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data. We do link some of this automatically-collected data to personal information. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
We use Google AdSense to publish ads on this site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: http://www.google.com/privacy_ads.html.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
We display personal testimonials of satisfied customers on our web site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
You may also provide personal information about other people, including but not limited to their name, email address, and phone number, by importing or integrating your email client, contact list(s), calendar(s), and document management tools to our Services.
When syncing your existing third party accounts, such as Google productivity tools, Outlook, or other account(s), we collect the username and password for the accounts you wish to connect to establish leads, prospects and customers within our Services or to invite them to become members of our web site. We will only use these credentials for that purpose.
We allow for two-way synchronisation between BlueSailCRM and your third party account to update calendars, send or receive emails, and/or share documents. We access and/or store information from calendar events, emails, and document management tools on our servers as they relate contextually to contacts, leads and deals within our Services. This information can be shared between users within the same BlueSailCRM account according to permission settings and is only used for the sole purpose of completing your request or for whatever reason it may have been provided. You have the right to revoke The Company’s access to your third party accounts at any time.
You can log in to our site using sign-in services such as Sign in with Google or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Sign in with Google give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Upon request Company will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our member information page or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access personal information within 30 days. We will retain your information (including geo-location) and personal data we process on behalf of our clients for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information, location information and clients’ information is important to us. When you enter sensitive information, such as a credit card number and/or geo-location data on our order forms or use the Service, we encrypt the transmission of information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our site, please contact us at firstname.lastname@example.org
Policy last updated on May 30th, 2018